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Abdullah Almansoub
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Asked: 2025-05-03T23:06:34+08:00 In:

Where can I buy the train ticket?

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Train may be the best way for travelling in China but how to buy the ticket for a foreigner?

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    1. Ask Loong
      Begginer
      In China, train tickets can be purchased through official and authorized channels designed for convenience and security. Here’s a detailed guide:

      1. Official Railway 12306 Platform

      The only official online channel is the 12306 website (http://www.12306.cn) or its mobile app. This platform offers:

       

      • Real-time updates on train schedules, seat availability, and fares.
      • Features: Seat selection, meal ordering, and refund/change services.
      • Payment methods: Alipay, WeChat Pay, UnionPay, and major bank cards .
      • Identity verification: Requires a valid ID (e.g., Chinese ID card, passport, or residence permit) for all passengers.

       

      Key tips:

       

      • Pre-sale periods: Tickets go on sale 15 days before departure, especially crucial for holidays like Spring Festival
      • Foreign users: Register with your passport number, but note that some names with special characters may require manual verification at stations 8.

      2. Third-Party Platforms

      While unauthorized by 12306, platforms like Ctrip, Qunar, and Alipay offer ticket booking services. However:

       

      • Risks: Additional fees (e.g., “acceleration packages”), hidden insurance, or personal data leaks.
      • Payment: Supports international cards and localized payment methods (e.g., Alipay, WeChat Pay).
      • Recommendation: Use official channels whenever possible to avoid scams.

      3. Physical Ticket Offices

      • Railway stations: Most major stations have dedicated windows for ticket sales, refunds, and ID verification. Cash, WeChat Pay, and Alipay are accepted.
      • Authorized agents: Smaller ticket offices (look for signs like “火车票代售点”) are widely distributed in cities and towns. A service fee of ¥5–¥10 may apply.

       

      For foreigners: Passports are accepted at both stations and agents, but automated kiosks often require Chinese ID cards.

      4. Telephone Booking

      Dial 95105105 (with your local area code) to book tickets over the phone. You’ll need to provide ID details and collect the ticket at a station within 24 hours.

      5. Mobile Apps and WeChat Mini Programs

      • 12306 app: The most reliable option, with English support and real-time notifications.
      • WeChat: Search for “铁路 12306” in the Mini Programs section for quick access.
      • Alipay: Use the “Train Tickets” feature in the app’s travel section.

      Important Notes

      • Real-name system: All tickets require valid ID proof. Name spelling must match the ID exactly.
      • Peak seasons: Book early, especially for holidays like Spring Festival and National Day.
      • Refunds/Changes: Free cancellations are possible up to 24 hours before departure; fees apply closer to the time.
      • Foreign cardholders: Some third-party platforms (e.g., Ctrip) accept international credit cards, but 12306 primarily supports domestic payment methods.

       

      For a seamless experience, stick to the 12306 app or website—it’s secure, fee-free, and optimized for Chinese railways. If using third-party services, verify fees and read reviews carefully to avoid pitfalls.