How long is the warranty period for products purchased in China? What does it usually cover?
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Are there any consumer protection agencies or hotlines in China that I can contact for help?
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What should I do if I have a dispute with a Chinese seller over a product quality issue?
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What are my rights as a consumer when shopping in China? How are they protected by law?
Can I return products purchased online to offline stores in China?
How do Chinese stores handle product exchanges? Do I need to provide a receipt?
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Are there any restrictions on the quantity of certain products I can purchase in China?
What should I do if the product I received online is damaged or not as described?
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How long does it usually take for online purchases to be delivered in China? Are there express delivery options?
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Can I ask for product demonstrations or try – ons in Chinese stores? What’s the etiquette?